I, along with the entire EZ-CARE2 staff, would like to wish you a happy and successful 2014!
The first month of the new year is always the busiest for our EZ-CARE2 support team. Here are two helpful tips for all our clients that will hopefully make support calls go smoother.
- 9:00-11:00AM and 3:30-7:00PM EST have the shortest wait-time due to the lower volume of calls.
- Our Knowledgebase is full of tips, new product features, and much more. Best of all, it’s available 24/7!
In fact, the number one reason for the spike in support calls this month is due to year-end reporting and procedures.
The beginning of a new year or the new school term is usually the time when you set up new cabinets or clean up current ones. Although there are certain things that need to be done at year-end, the exact procedures may differ, depending on your center’s needs. However, ALL clients should include the procedures described in our knowledgebase article as part of their normal year-end processing. If you want to get a jump start on this, click here to visit our knowledgebase article dedicated to the topic.
The post EZ-CARE2: End-of-Year Procedures appeared first on Childcare Technology Blog.
